When a key executive expresses concerns about project success, especially regarding costs, the project manager must seek to understand the concern directly. A one-on-one meeting with the CFO enables the project manager to gather details, clarify any misunderstandings, and explore potential solutions or adjustments.
The PMBOK Guide - Seventh Edition highlights stakeholder engagement and communication as critical success factors. Engaging stakeholders individually promotes trust and effective issue resolution.
Option B is premature without understanding the specifics of the CFO's concern.
Option C is useful but may not address the CFO's immediate concerns.
Option D could come across as dismissive if concerns are not first acknowledged.
Reference:
PMBOK Guide - Seventh Edition, Stakeholder Performance Domain
PMI's Principles of Effective Stakeholder Communication
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