When a bottleneck is identified in a project, especially one related to skill gaps such as testing skills, it is important for the project manager to facilitate a solution that empowers the team. The project manager should support the team in identifying an approach to resolve the problem, which may include a combination of training, process improvement, or resource adjustments. This approach aligns with the principles of team empowerment and problem-solving within the Project Management Professional (PMP) framework23.
Reference:
PMI's article on "Banishing Bottlenecks" discusses the importance of targeting the source of logjams and working with the team to find solutions2.
ExamTopics discussion on PMP topic 1 question 737 highlights the importance of empowering the team to find solutions to the problem they have identified1.
Additional resources on addressing software testing bottlenecks and skill gaps can be found in PMI's library and other professional articles456.