正解:B
According to the PMBOKGuide, specifically within the Identify Stakeholders process, there are several models used to categorize the stakeholder community. The choice of model depends on the complexity of the project and the nature of the stakeholder relationships.
* Directions of Influence: This method categorizes stakeholders according to their influence on the work of the project or the project team itself. It is specifically noted for its simplicity and efficiency in smaller project environments. The categories typically include:
* Upward: Senior management, sponsor, or steering committee.
* Downward: The team or specialists who contribute knowledge or skills.
* Outward: Stakeholders outside the project team, such as suppliers, government agencies, or the public.
* Sideward: Peers of the project manager, such as other project managers or middle managers sharing resources.
* Suitability for Small Projects: Because this model uses a simple four-way classification based on organizational positioning, it requires less data and analysis time than complex grids or multi- dimensional models. This makes it the most suitable choice for projects with simple stakeholder landscapes.
Why other options are incorrect:
* Option A: Prioritization: Prioritization is a general activity performed after categorization. It is not a specific " method for categorizing " in the way the other models are described in the PMBOKGuide.
* Option C: Salience model: This model is used for large, complex communities of stakeholders. It categorizes them based on three dimensions: power, urgency, and legitimacy. It is far too complex for a
" small project with simple relationships. "
* Option D: Power/influence grid: While very common, this grid (and the similar Power/Interest grid) is typically used for projects that require a more visual mapping of authority versus their ability to impact project outcomes. While it could be used for small projects, the Directions of Influence is the most streamlined method for simple relationships.