According to the PMBOKGuide, specifically within the Plan Communications Management process, the Communications Management Plan is a component of the project management plan that describes how, when, and by whom information about the project will be administered and disseminated.
* Key Contents: The communications management plan typically includes:
* Stakeholder communication requirements: Who needs what information.
* Information to be communicated: Including language, format, content, and level of detail.
* Reason for the distribution of that information.
* Time frame and frequency for the distribution of required information and receipt of acknowledgment or response.
* Person responsible for communicating the information.
* Glossary of common terminology: This is essential to ensure that all stakeholders have a common understanding of the terms used in the project, which minimizes misunderstandings and communication barriers.
* Methods or technologies used to convey the information (e.g., memes, emails, press releases).
* Resources allocated for communication activities.
* Escalation process for resolving issues that cannot be resolved at a lower staff level.
Comparison with other options:
* A. An organizational chart: This is a graphic display of project team members and their reporting relationships. It is typically a component of the Resource Management Plan, not the communications plan, although the communications plan may reference it to determine reporting lines.
* C. Organizational process assets (OPAs): OPAs (such as communication templates or historical data) are inputs to the process of creating the communications management plan. They are not " contained within " the plan itself; rather, the plan is developed using them.
* D. Enterprise environmental factors (EEFs): Like OPAs, EEFs (such as the organization ' s existing communication infrastructure or regional culture) are inputs that influence the plan. They are external constraints or enablers, not a part of the plan ' s internal documentation.