A user reports that a PC occasionally fails to start. The user restarts the PC, but the performance is degrading. 技術者は、PC から奇妙な繰り返しカチカチという音が聞こえます。技術者が最初に行うべきことは何ですか?
正解:A
The ticking noise likely indicates a failing hard drive. The technician should attempt to extract data before the drive fails completely.