To enhance the security of Salesforce usernames and passwords and prevent them from being compromised, setting up two-factor authentication (2FA) is the recommended approach. Here's how to implement it:
Enable Two-Factor Authentication for the Org:
Navigate to Setup.
In the Quick Find box, type "Two-Factor Authentication" and select it.
Enable 2FA at the organization level.
Assign 2FA to User Profiles:
Go to the user profiles that require 2FA.
Under the profile settings, enable the requirement for two-factor authentication.
Configure 2FA Methods:
Allow users to register their preferred authentication method (e.g., Salesforce Authenticator app, SMS, email, or third-party authenticator apps).
Ensure users set up their 2FA methods through their personal settings.
User Training and Support:
Provide training materials and support to help users understand and set up 2FA.
Offer assistance for troubleshooting common issues during the setup process.
Monitor and Enforce:
Use Salesforce's monitoring tools to ensure compliance with 2FA requirements.
Regularly review and update security policies to maintain a high level of security.
Implementing two-factor authentication significantly reduces the risk of account compromise by adding an extra layer of security beyond just usernames and passwords.
Reference:
"Setting Up Two-Factor Authentication" from Salesforce Help: Two-Factor Authentication
"Salesforce Authenticator" from Salesforce Help: Salesforce Authenticator