変更管理レビュー委員会は、管理者の変更要求を拒否しました。管理者は、リスク分析とともに、変更の目的と範囲、日時、影響を受けるシステムを提供していました。 Which of the following should be included to approve this change?
正解:C
A rollback plan is essential for a change to be approved by a change management review board. It outlines the steps to reverse a change in case something goes wrong, minimizing downtime and mitigating risk. Other items like end-user acceptance and cost analysis are important but not typically the deciding factor for approval. Reference: CompTIA A+ 220-1102 Exam Objectives, Domain 4.2 Operational Procedures - Change Management