ユーザーがヘルプ デスクに電話して、Windows が更新プログラムをラップトップにインストールし、夜間に再起動したことを報告しました。ラップトップが再起動すると、タッチパッドが機能しなくなりました。技術者は、タッチパッドを制御するソフトウェアに問題がある可能性があると考えています。技術者が調整を行うために使用する必要があるツールは次のうちどれですか?
正解:D
The technician should use devmgmt.msc tool to make adjustments for the touchpad issue after Windows installed updates on a laptop. Devmgmt.msc is a command that opens the Device Manager, which is a utility that allows users to view and manage the hardware devices and drivers installed on a computer. The technician can use the Device Manager to check the status, properties and compatibility of the touchpad device and its driver, and perform actions such as updating, uninstalling or reinstalling the driver, enabling or disabling the device, or scanning for hardware changes. Eventvwr.msc is a command that opens the Event Viewer, which is a utility that allows users to view and monitor the system logs and events. The Event Viewer may provide some information or clues about the touchpad issue, but it does not allow users to manage or troubleshoot the device or its driver directly. Perfmon.msc is a command that opens the Performance Monitor, which is a utility that allows users to measure and analyze the performance of the system