The correct action is to configure EIGRP stub behavior on R4. The DUAL-3-SIA message indicates a Stuck- in-Active condition, which occurs when EIGRP sends a query and does not receive a reply within the expected time. Cisco explains that EIGRP stub routing is used to improve stability and reduce resource usage by preventing unnecessary queries from being sent to remote or edge routers. In the described topology, R4 is connected over a limited 10 Mbps inter-router link and should not be treated as a transit router for the rest of the routing domain. Making R4 an EIGRP stub limits the query scope and reduces the chance of active routes waiting on a slow or constrained neighbor. Poison reverse and split-horizon changes address loop prevention and hub-and-spoke update behavior, but they do not directly solve the SIA instability. A summary on R2 may help scaling but does not identify the edge-router query boundary as precisely as EIGRP stub. Reference topics: EIGRP DUAL, Stuck-in-Active, EIGRP stub routing, query scoping, WAN edge stability.