営業担当者は解決策を提示し、反対を乗り越えましたが、見込み顧客はまだ完全にコミットする準備ができていません。営業担当者は、見込み顧客がその製品について確信が持てず、返品したがっているのではないかと推測します。営業担当者は、見込み客にあらかじめ決められた期間、製品を試してもらうことにしました。
どのタイプのクローズが選択されましたか?
正解：B
A puppy dog close is a sales technique that involves letting the prospect try out the product or service for a limited time, hoping that they will fall in love with it and buy it. This type of close is often used for products that have a high emotional appeal, such as cars, jewelry, or pets. The sales representative in this scenario chose a puppy dog close because they suspected the prospect was unsure about the product and wanted to give them a chance to experience its benefits firsthand. Reference:
Cert Prep: Salesforce Certified Sales Representative, Unit 5: Close the Deal
[Sales Rep Training], Unit 2: Close the Deal
Salesforce Certified Sales Representative Exam Guide, Section 5: Closing Deals
