
Explanation:

According to the Microsoft Azure AI Fundamentals (AI-900) official study guide and the Microsoft Learn module "Describe features of conversational AI workloads," the correct answer is Power Virtual Agents. This service is part of the Microsoft Power Platform and is specifically designed to enable users to create intelligent chatbots without writing any code.
Power Virtual Agents (PVA) provides a no-code/low-code environment where business users and developers can collaboratively design conversational experiences. It integrates built-in natural language processing (NLP) models to understand user intent and respond intelligently to text or speech inputs. The platform's interface allows chatbot creators to design dialogues visually, connect to back-end data via Power Automate, and publish bots on websites, Teams, or other communication channels.
This approach is highlighted in Microsoft Learn as an ideal solution for organizations that want to deploy conversational bots quickly without requiring specialized AI or programming expertise. PVA automatically leverages Microsoft's language understanding models, allowing it to interpret user input and map it to predefined topics or actions.
Let's analyze the other options:
* Azure Health Bot: A specialized solution for the healthcare industry that provides prebuilt medical compliance and healthcare content. It is not a general-purpose, no-code chatbot builder.
* Microsoft Bot Framework: A developer-focused SDK for building highly customized bots through code, offering maximum flexibility but not no-code functionality.
Therefore, the most appropriate choice that "can be used to build no-code apps that use built-in natural language processing models" is Power Virtual Agents - the official Microsoft no-code chatbot solution for conversational AI workloads.