The redundancy management heartbeat in Cisco Wireless LAN Controllers (WLCs) running 8.x code in Stateful Switch Over (SSO) mode uses UDP packets for communication. When troubleshooting connectivity issues between two WLCs, it is essential to filter for UDP packets in a packet capture to verify the heartbeat communication. The heartbeat packets are sent on a specific UDP port, and filtering for this port can help isolate the heartbeat traffic from other types of traffic in the capture.