In ServiceNow,form personalizationallows users to customize the visibility and arrangement of fields on a form. To restrictform personalizationto theadminrole, you must configure theglide.ui.personalize_form.
rolesystem property.
Navigate to:sys_properties.list(System Properties).
Find the property:glide.ui.personalize_form.role.
Set the value to:admin.
Save the changesand refresh the instance.
Steps to Enable Personalization for Admin Only:This ensures thatonly users with the " admin " rolecan personalize forms.
A). Navigate to sys_form_properties.list and set glide.ui.enable_personalize_form.admin to true.
The propertyglide.ui.enable_personalize_form.admindoes not existin ServiceNow.
B). Navigate to Context Menu > Configure > Form Layout and select ' Enable Personalization ' .
There isno such optionin " Form Layout " settings.
C). Navigate to Context Menu > Configure > Table and add the role ' Admin ' in the ' Available User ' list box.
This modifies table permissions butdoes not control form personalization.
ServiceNow Personalization System Properties
ServiceNow CSA Training Module: " Customizing Forms and System Properties " Why Other Answers Are Incorrect:References from Certified System Administrator (CSA) Official Documentation: