Flow Builder:
Flow Builder can evaluate record criteria using a Decision element and then send an outbound message using the "Action" element.
Allows automation without Apex.
Approval Process:
Approval Processes can evaluate criteria and trigger outbound messages as one of the associated actions.
Why Not Other Options?
C: Entitlement Process: Focuses on managing entitlements, not triggering outbound messages.
D: Next Best Action: Used for recommendations and guided actions, not for triggering outbound messages.
References:Flow Builder Documentation:https://help.salesforce.com/s/articleView?id=flow_overview.htm Approval Process Documentation:https://help.salesforce.com/s/articleView?id=approval_defining.htm