The best way to mitigate the risk of reputational damage from inappropriate use of social media sites by employees is to implement training and awareness programs that educate them on the acceptable andunacceptable use of social media, the potential consequences of violating the policy, and the best practices for protecting the organization's reputation and information. Training and awareness programs can also help to foster a culture of risk awareness and responsibility among employees, and encourage them to report any incidents or issues related to social media use. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.2.4, page 131.