Shadow IT refers to the use of IT systems, devices, software, or services without explicit organizational approval. This often occurs when employees or departments adopt tools that bypass official IT governance structures.
* Using a Cloud-Based Order Management Tool Without Approval (Option A)is a clear example of shadow IT because the employee is circumventing established IT policies to implement a solution independently.
* Accessing Personal Banking Information on a Company-Provided Laptop (Option B)is a potential misuse of resources but does not qualify as shadow IT since it does not involve unauthorized technology.
* Using Personal Email for Client Communication (Option C)may violate communication policies but is not related to the adoption of unapproved IT systems.
* Accessing Social Media on a Company-Provided Tablet (Option D)is improper use of a company asset but does not involve unauthorized IT tools.
Shadow IT introduces risks such as data breaches, lack of compliance, and inefficiencies due to lack of integration with official systems. Organizations should have clear policies and monitoring mechanisms to address such risks.
Reference:ISACA CISA Review Manual, Job Practice Area 1: Governance and Management of IT.