The effectiveness of a security awareness training program is best indicated by a reduction in unintentional violations. When employees are well-trained and aware of security practices, they are less likely to inadvertently violate security policies or make mistakes that could lead to breaches. While other factors (such as third-party social engineering tests, employee satisfaction, and completion rates) provide valuable insights, the ultimate goal of security awareness training is to minimize unintentional errors and improve overall security posture12. References: 1(https://www.isaca.org/resources/isaca-journal/issues/2023/volume-2
/considerations-for-developing-cybersecurity-awareness-training) 2(https://www.isaca.org/resources/news- and-trends/isaca-now-blog/2023/security-awareness-training-a-critical-success-factor-for-organizations)