サポート エージェントは、リモート ユーザーの有線デバイスが頻繁に切断され、速度が遅いという報告を受け取ります。調査の結果、サポート エージェントは、ユーザーの同軸モデムの信号電力が -97 dB であることを確認しました。
正解:A
A signal power of -97dB indicates a very weak signal, which can cause connectivity issues and slow speeds. Splitters on a coaxial line can degrade the signal quality further, so removing them can help improve the signal strength and overall connection quality. Signal Quality: Splitters can reduce the signal strength by dividing the signal among multiple lines, which can be detrimental when the signal is already weak. Direct Connection: Ensuring a direct connection from the modem to the incoming line can maximize signal quality and reduce potential points of failure. Network Reference: CompTIA Network+ N10-007 Official Certification Guide: Discusses troubleshooting connectivity issues and the impact of signal strength on network performance. Cisco Networking Academy: Provides insights on maintaining optimal signal quality in network setups. Network+ Certification All-in-One Exam Guide: Covers common network issues, including those related to signal degradation and ways to mitigate them.