会社のマーケティング部門は、来月プロモーション キャンペーンを実施したいと考えています。チームのデータ アナリストは、顧客がどのくらい最近に製品を購入したか、頻度、金額を調べて顧客セグメンテーションを実行するように依頼されました。この実践では次のタイプの分析のうちどれが考慮されますか?
正解:D
Customer segmentation is a type of cluster analysis, which is a method of grouping data points based on their similarities or differences. Cluster analysis can help identify patterns and trends in the data, as well as target specific groups of customers for marketing purposes. One common technique for customer segmentation is RFM analysis, which stands for recency, frequency, and monetary value. This technique assigns a score to each customer based on how recently they bought the product, how often they buy the product, and how much they spend on the product. These scores can then be used to create clusters of customers with different characteristics and preferences. Therefore, the correct answer is D. Reference: Cluster Analysis - Statistics Solutions, RFM Analysis: The Ultimate Guide for Customer Segmentation