The lessons learned process is the final stage of the incident management life cycle, where the incident team reviews the incident and evaluates the effectiveness of the response and the plans in place. The lessons learned report should include the who-what-when information and any recommendations for improvement123 References: 1: What is incident management? Steps, tips, and best practices 2: 5 Steps of the Incident Management Lifecycle | RSI Security 3: Navigating the Incident Response Life Cycle: A Comprehensive Guide