See the solution below in explanation part.
Explanation:
Step 1: Understand the Scenario
Issue:Userscannot authenticateusing personal devices.User claim:No changes have been made to their devices since they were last able to authenticate.
Step 2: Review the Policy Settings
From theGlobal settingstable:
#Enabled Policies:
Anonymous networks:Blocks Tor (#)
Operating systems:Blocks:
Android 8.1.0 and below
iOS 13.7 and below
Windows 7 and below
Chrome OS (all)
BlackBerry (all)
Authentication method:Push only (#)
User location:Only allows regions:
NORTHAMERICA-REGION-7
NORTHAMERICA-REGION-10
NORTHAMERICA-REGION-11
NORTHAMERICA-REGION-12
Disabled Policies:
Browser restriction(Chrome, Firefox, Edge) isdisabled(i.e., any browser is allowed) New user policyisdisabled
#Step 3: Examine the Authentication Results Table
From the access log table:
Subject
Result
Access object
Jacob
Deny - context
Sales_application
Bob
Time-out
IT_intelligence_svc
Jane
Deny - context
Accounting_database
Jenny
Time-out
Sales_application
These four failed. Let's match them with policies.
#Step 4: Correlate With Telemetry Logs
#Jacob:
OS:iOS 13.0 #Below 13.7##Violation ofOperating System policy
Location:REGION not specified fully, assume okay unless proven otherwise#Policy violated:Operating system
#Bob:
OS:Android 10 ##Allowed
Location:NORTHAMERICA-REGION-12 ##Allowed
Behavior:Time-outThis could be aconnectivityorpush timeout, not policy violation.##Not due to policy violation
#Jane:
OS:iOS 14.2 ##Allowed
Location:NORTHAMERICA-REGION-6 ##Not in allowed regions#Policy violated:User location
#Jenny:
OS:Android 10 ##Allowed
Location:NORTHAMERICA-REGION-6 ##Not in allowed regions#Policy violated:User location
#Step 5: Final Answer
Violated Policies:
#Operating Systems# Violated byJacob
#User Location# Violated byJaneandJenny
Telemetry Logs that explain violations:
#Log 3- Jacob (OS iOS 13.0 # blocked)
#Log 6- Jane (Region 6 # blocked)
#Log 7- Jenny (Region 6 # blocked)
##Final Answer Summary:
Policies Violated:
#Operating systems
#User location
Relevant Telemetry Logs:
#Jacob # Log 3
#Jane # Log 6
#Jenny # Log 7