大規模な大学には、現在の学生や卒業生にキャリアアドバイスを提供するキャリアサービスセンターがあります。スタッフがアドバイスを提供します......電話、電子メール、対面で。学生と卒業生は先着順で提供され、特定のアドバイザーに割り当てられることはめったにありません。
要件を満たすためにコンサルタントは何を推奨する必要がありますか?
正解:C
Appointment Scheduling is a solution that the consultant can recommend to meet the requirement of providing career advice to current students and alumni via phone, email, or face-to-face. Appointment Scheduling is a feature that allows users to create and manage appointments with customers or clients from Salesforce. Appointment Scheduling can be used to offer different types of services, such as career advice, tutoring, or counseling. Appointment Scheduling also integrates with calendars, email notifications, and reports. Success Teams, Queue Management, and Assignment Rules are not solutions that can meet the requirement of providing career advice to current students and alumni via phone, email, or face-to-face. Reference:
https://help.salesforce.com/s/articleView?id=sf.appointment_scheduling_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/appointment-scheduling