
Explanation
Graphical user interface, application Description automatically generated

Box 1: Model-drive app
Integration with Microsoft Outlook requires a Model-driven app.
Box 2: Dynamics 365 Customer Service
Schedule anything in Dynamics 365 using Universal Resource Scheduling. You can enable scheduling for any entity in Dynamics 365 Sales, Field Service, Customer Service, and Project Service Automation, including custom entities.
Box 3: Canvas app
Reference:
https://docs.microsoft.com/en-us/dynamics365/common-scheduler/schedule-anything-with-universal-resource-sc