See explanation below.
Navigate to System Administration > Workspaces > Data management.
Click the Framework parameters tile.
In the Shared working directory field, enter C:\users\public\documents\ then click Validate.
Click the Export tile.
In the Name field, enter a name for the export job.
In the Entity Name field, select the Customer details v2 entity.
Click on Add entity.
In the Target data format field, select EXCEL.
Set the Skip staging option to No.
Click the Add button.
Click Export to begin the export.
Click on Download package.
Select the Downloads\Customer folder as the location to save the downloaded file.