Comprehensive Detailed Explanation
Scenario:
You have a chatbot using Question Answering in Azure Cognitive Service for Language.
Users report that the chatbot's responses to spurious questions (nonsense or off-topic input) lack formality.
The goal is to ensure the chatbot provides formal responses.
Proposed Solution:
Change the chitchat source to qna_chitchat_friendly.tsv in Language Studio, retrain, and republish.
Analysis:
Azure provides prebuilt chitchat datasets for handling spurious/off-topic inputs.
These datasets come in three styles:
Professional # formal tone
Friendly # casual/informal tone
Witty # humorous tone
If you want formal responses, you must use the professional chitchat dataset ( qna_chitchat_professional.tsv ).
The proposed solution uses qna_chitchat_friendly.tsv , which produces informal/casual responses, not formal ones.
Therefore, the solution does not meet the goal.
The answer: B. No
Microsoft References
Add chit-chat to your QnA Maker knowledge base
Question Answering with chit-chat styles