= End users are the primary stakeholders of the business processes and functions that need to be protected and recovered in the event of a disruption. They have the most knowledge and experience of the specific business needs, requirements, and dependencies that affect the continuity planning. Involving them in the planning process can help to ensure that the continuity plan is aligned with the business objectives and expectations, and that the critical activities and resources are prioritized and protected accordingly. End users can also provide valuable feedback and suggestions to improve the plan and its implementation. References = CISM Review Manual 15th Edition, page 2291; CISM Practice Quiz, question 1182