* Understanding Outsourcing:
* Outsourcing refers to contracting business processes, functions, or expertise to an external service provider.
* Companies use outsourcing to reduce costs, access specialized skills, and improve efficiency.
* Why Option B (Contracting Functions or Knowledge-Related Work with an External Provider) Is Correct?
* Outsourcing involves delegating specific business functions (e.g., IT support, payroll, customer service) to external specialists.
* IIA Standard 2110 - Governance supports evaluating outsourcing risks and effectiveness.
* ISO 37500 - Outsourcing Management Framework emphasizes knowledge-based work outsourcing for expertise gains.
* Why Other Options Are Incorrect?
* Option A (Foreign service providers for cost savings):
* While some outsourcing involves foreign providers, outsourcing is not limited to offshoring.
* Option C (Internal service provider):
* Internal service providers do not involve outsourcing, as the work remains within the company.
* Option D (External + internal provider collaboration):
* This describes co-sourcing, not pure outsourcing.
* Outsourcing involves contracting business functions to an external provider, making option B correct.
* IIA Standard 2110 supports governance over outsourcing decisions and risk management.
Final Justification:IIA References:
* IPPF Standard 2110 - Governance (Outsourcing & Vendor Risk Management)
* ISO 37500 - Outsourcing Management Framework
* COSO ERM - Third-Party Risk Management in Outsourcing