This situation is an example of smishing, which is a type of phishing that uses text messages (SMS) to entice individuals into providing personal or sensitive information to cybercriminals. The best responses to this situation are to add a smishing exercise to the annual company training and to issue a general email warning to the company. A smishing exercise can help raise awareness and educate employees on how to recognize and avoid smishing attacks. An email warning can alert employees to the fraudulent text message and remind them to verify the identity and legitimacy of any requests for information or money. References = What Is Phishing | Cybersecurity | CompTIA, Phishing - SY0-601 CompTIA Security+ : 1.1 - Professor Messer IT Certification Training Courses