Explanation shadow IT is the use of IT-related hardware or software by a department or individual without the knowledge or approval of the IT or security group within the organization12. Shadow IT can encompass cloud services, software, and hardware. The main area of concern today is the rapid adoption of cloud-based services1. According to one source3, shadow IT helps you know and identify which apps are being used and what your risk level is. 80% of employees use non-sanctioned apps that no one has reviewed, and may not be compliant with your security and compliance policies.