Explanation Logging level is a setting that determines what types of events are recorded by a device and sent to a syslog server. Different logging levels have different severity levels, ranging from emergency to debug. If the technician performed a manual reconfiguration of the firewall, it is possible that the logging level was changed or reset to a lower level that does not include the connection events that were previously sent to the syslog server. To fix the issue, the technician should adjust the proper logging level on the new firewall to match the desired level of detail and severity for the connection events. References: Network+ Study Guide Objective 3.4: Explain common scanning, monitoring and patching processes and summarize their expected outputs. Subobjective: Syslog.