Ciphers are algorithms or methods that are used to encrypt and decrypt data for secure communication. Strong ciphers are ciphers that use high-level encryption techniques and keys to provide stronger security and protection for data. The cloud web server is using strong ciphers that are not supported by older browsers is the most likely cause of the issue of only internal users who are using new versions of the OSs being able to load the application home page after the administrator configured a redirect from HTTP to HTTPS on the web server. Older browsers may not support the strong ciphers used by the cloud web server for HTTPS connections, which can result in a failure to establish a secure connection and load the application home page. Reference: CompTIA Cloud+ Certification Exam Objectives, page 15, section 2.8