技術者は、起動時の OS の読み込みに問題がある Windows システムのトラブルシューティングを行っています。問題を診断するために技術者が行うべきことは次のうちどれですか?
正解:A
When troubleshooting a Windows system that is experiencing issues during the OS loading phase at startup, enabling boot logging is a practical step. Boot logging creates a record of all drivers and services that are loaded (or attempted to be loaded) during the startup process. This record, typically named ntbtlog.txt, can be reviewed to identify any drivers or services that failed to load, which could be contributing to the startup issues. This diagnostic step helps pinpoint the problematic component(s) and facilitates targeted troubleshooting to resolve the OS loading issues.