ユーザーからインターネットの閲覧速度が遅いという報告がありました。技術者は CPU とメモリの使用率が高く、ポップアップが 1 分ごとに発生していることを発見しました。技術者は次に次のどれを行うべきでしょうか。
正解:C
Comprehensive and Detailed In-Depth Explanation: High resource usage along with frequent pop-ups are strong signs of a malware infection. The next logical step is to update anti-malware definitions and run a full scan to detect and remove threats. * Option A: Network performance is likely not the root cause - local system behavior points to malware. * Option B: Drivers affect hardware functionality; they don't resolve malware-related slowness. * Option D: DHCP issues usually cause IP conflicts or no network access, not CPU spikes or pop-ups. CompTIA A+ Core 1 Exam Objective Reference: * Objective 4.2: Given a scenario, detect, remove, and prevent malware using appropriate tools and methods.