ユーザーは、ラップトップのオペレーティング システムのインプレース アップグレードで複数の問題を経験しています。内蔵カメラは応答せず、ユーザーはデバイスを Bluetooth アクセサリとペアリングできません。次のどれが 3 つの問題の原因である可能性が高いですか? (2 つ選択してください)。
正解:C,E
* Outdated drivers: Device functionality issues after an OS upgrade are often caused by incompatible or outdated drivers. * Disabled settings: Some features may be disabled during the upgrade process, requiring re-enablement. * Why Not A (Incorrect configuration): This is unlikely given the issues arose only after the upgrade. * Why Not B (OS and device incompatibility): Upgrades check for compatibility before installation. * Why Not D (Full storage): Storage issues typically prevent installation, not device functionality. * Why Not F (Corrupted registry entries): While possible, this is less common than the selected answers. CompTIA A+ Exam Reference: Core 1 (220-1101), Section 3.5, troubleshooting OS upgrades.