The most likely explanation for the distorted image on the projector is that the projector's aspect ratio is set incorrectly. The aspect ratio is the ratio of the width to the height of the image, and it affects how the image is displayed on the screen. If the aspect ratio of the projector does not match the aspect ratio of the laptop, the image may appear stretched, squashed, cropped, or letterboxed.
To fix the distorted image, the technician should follow these steps:
* Check the aspect ratio of the laptop and the projector. The aspect ratio of the laptop can be found in the display settings of the operating system, such as Windows or Mac OS. The aspect ratio of the projector can be found in the user manual or the on-screen menu of the projector. Common aspect ratios are 4:3,
16:9, and 16:10.
* Adjust the aspect ratio of the projector to match the aspect ratio of the laptop. The technician can use the remote control or the buttons on the projector to access the on-screen menu and select the appropriate aspect ratio option. Some projectors may have a dedicated aspect ratio button on the remote control or the projector itself.
* Verify that the image is displayed correctly on the screen. The technician can use the zoom, focus, or keystone buttons on the projector or the remote control to fine-tune the image quality and alignment.
References:
* How to Fix Projector Display Problems - Projectors Tab1
* Correcting Distorted Projector Images - Projector Repair World Hyd2
* How to Adjust the Aspect Ratio on a Projector - Lifewire