The
first step to troubleshoot this issue is to check if the website that hosts the random number generator is HTTPS enabled. This means that the website supports secure communication using SSL certificates and encryption. If the website is not HTTPS enabled, it may not be compatible with the SSL redirection implemented by the IT department. SSL redirection is a technique that automatically redirects HTTP requests to HTTPS, ensuring that the data exchanged between the web browser and the website is protected. However, some websites may not have SSL certificates or may have expired or invalid ones, which can cause errors or warnings when trying to access them via HTTPS. Therefore, the technician should check the website's URL and see if it starts with https:// or http://. If it is the latter, the technician should try to manually change it to
https:// and see if the website loads correctly. If it does not, the technician should contact the website owner or administrator and ask them to enable HTTPS or update their SSL certificates.
References:
Some additional references for the answer are:
How To Fix HTTP and HTTPS Redirect Issue | Sitechecker
Nginx SSL Certificate and HTTPS Redirect Errors | DigitalOcean
ERR_TOO_MANY_REDIRECTS Cloudflare SSL/TLS docs
How to Fix SSL Redirect Loop | Hostinger Help Center