あるチームが他のチームと共有しているプリンターで紙詰まりの問題が発生しています。問題を抱えているチームはリーガル サイズのドキュメントを印刷し、他のチームはレター サイズのドキュメントを印刷します。問題となる可能性が最も高いのは次のうちどれですか?
正解:C
The most likely issue is C. Tray settings.
Tray settings are the configuration options that tell the printer what type and size of paper is loaded in each tray. If the tray settings do not match the actual paper loaded, it can cause paper jams, misalignment, or incorrect printing. For example, if the printer expects letter-sized paper (8.5 x 11 inches) but the tray contains legal-sized paper (8.5 x 14 inches), the printer may try to pull more paper than it needs, resulting in a jam.
To fix this issue, the team should check and adjust the tray settings according to the paper they are using. They should also make sure that the paper is loaded correctly and not overfilled or mixed with different sizes or types of paper. Some printers have a manual feed option that allows users to select the paper size and type before printing, which can prevent paper jams from occurring.
References:
*Fix Paper Jam Errors | HP Support, section "Paper jams".
*Common Causes of Paper Jams and How to Fix Them - 1ink.com, section "Make Sure You're Loading the Paper Correctly".
*How to Fix a Paper Jam in a Printer - Computer Hope, section "Paper tray is overloaded or not loaded correctly".