* Operational Handbook:
* An operational handbook provides detailed instructions and information on how to operate and maintain a Blue Prism process. It includes information on handling common issues, process flows,
* and roles and responsibilities.
* Benefits:
* A. Ensure business continuity: Provides clear guidelines to keep the process running smoothly even when team members change.
* B. Faster resolution of issues: Contains troubleshooting steps and solutions for common problems.
* D. Knowledge transfer: Helps in training new team members and transferring knowledge efficiently.
* Not a Benefit:
* C. Real-time analytics: The operational handbook is not intended to provide real-time analytics.
This is typically achieved through monitoring tools and dashboards.
References:
* Blue Prism documentation on operational handbooks and their benefits.