In ServiceNow, a Record Producer allows users to create records in a specific table through the Service Catalog. After a user submits a Record Producer, developers may want to redirect the user to a specific page.
This can be achieved by setting the producer.redirect property within the Script field of the Record Producer.
For example:
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producer.redirect = 'incident.do?sys_id=' + current.sys_id;
This script redirects the user to the newly created incident record after submission.
Option A is incorrect because configuring the module that opens the Record Producer does not control the post-submission behavior.
Option C is unnecessary for simple redirection purposes; creating an application property to store the URL adds unnecessary complexity.
Option D is incorrect because using window.redirect in a Business Rule is not appropriate; Business Rules run on the server side and do not have access to the client-side