* Context of the Question
* Einstein Prompt Builder is a Salesforce feature that helps generate text (summaries, email content, responses) using AI models.
* The question presents three potential use cases, asking which one best fits the capabilities of Einstein Prompt Builder.
* Einstein Prompt Builder Typical Use Cases
* Text Generation & Summaries: Great for writing or summarizing content, like responding to an email or generating text for a record field.
* Why Not Forecast Future Sales Trends or Identify Potential High-Value Leads?
* (Option A) Forecasting trends typically involves predictive analytics and modeling capabilities found in Einstein Discovery or standard reporting, not generative text solutions.
* (Option B) Identifying leads for marketing campaigns involves lead scoring or analytics, again an Einstein Discovery or Lead Scoring scenario.
* Sending a Personalized RFP Email (Option C) is a classic example of using generative AI to compose well-structured, context-aware text.
* ConclusionOption C (Send reply to a request for proposal via a personalized email) is the best match for Einstein Prompt Builder's generative text functionality.
Salesforce AI Specialist References & Documents
* Salesforce Documentation: Einstein Prompt Builder OverviewHighlights how to use Prompt Builder to create and customize text-based responses, especially for email or record fields.
* Salesforce AI Specialist Study GuideExplains that generative AI features in Salesforce are designed for creating or summarizing text, not for advanced predictive use cases (like forecasting or lead scoring).