To add an additional layer of validation for email addresses on Lead records by using automation and possibly an external validation service, the best solution is to use a custom Lightning Web Component (LWC). Option C: Use a custom Lightning Web Component to make a callout to validate the fields on a third-party system Real-Time Validation: An LWC can perform client-side validation and make callouts to external systems to validate the email address as the user inputs data. User Experience: Provides immediate feedback to the user, improving data quality at the point of entry. Limitations: This solution works when data is entered through the UI using the LWC component. Reference: Lightning Web Components Making Callouts from Lightning Components Why Other Options are Less Optimal or Incorrect: Option A: Use an Approval Process to enforce the completion of a valid email address using an outbound message action Not Suitable: Approval Processes are not intended for data validation. Outbound Messages: Used to send data to external systems but do not enforce validation during record creation. Option B: Submit a REST API Callout with a JSON payload and validate the fields on a third-party system Vague Implementation: Does not specify where or how the callout is made. Technical Constraints: Making synchronous callouts during record save (e.g., from a trigger) is not permitted. Option D: Use a before-save Apex trigger on the Lead object to validate the email address and display an error message if it is invalid Callout Limitations: Apex triggers cannot make callouts in a before-save context. Asynchronous Callouts: Using asynchronous methods (e.g., @future) cannot prevent the record from being saved. Apex Triggers and Callouts Future Methods Conclusion: Using a custom Lightning Web Component is the best solution to add an additional layer of validation during data entry. It allows for real-time validation via callouts to a third-party system. While it doesn't cover records created via other means (API, data import), the existing validation rule would still enforce that an email address is provided.