ある大学は、Salesforce を使用して採用および入学プロセスを管理することを計画しています。入学希望者は、容疑者、見込み客、志願者、入学の 4 つの成熟段階を経ます。ID は、申請者の段階で学生情報システム (SIS) によって割り当てられます。
Salesforce は、どの 2 つの段階の記録システムですか?
2つの答えを選択してください
正解:B,C
Explanation
Salesforce is the system of record in the Suspect and Prospect stages of the recruitment and admissions process for the university. A system of record is a system that serves as the authoritative source of data for a given entity or process. Salesforce is the system of record in the Suspect and Prospect stages, because it stores and manages information about potential students who have expressed interest or have been identified as targets by the university, such as name, email, phone, or program of interest. The Student Information System (SIS) is the system of record in the Applicant and Matriculated stages of the recruitment and admissions process for the university. The SIS is a system that stores and manages information about students who have applied or enrolled at the university, such as ID, transcripts, test scores, or financial aid. References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/highered_admissions