高級品小売業者は、電子メール通信のために Marketing Cloud を通じて有効化した、価値の高い顧客をターゲットとしたセグメントを作成しました。同社は、アクティブ化された数がセグメント数よりも小さいことに気づきました。
その理由は何でしょうか?
正解:A
The reason for the activated count being smaller than the segment count is A. Data Cloud enforces the presence of Contact Point for Marketing Cloud activations. If the individual does not have a related Contact Point, it will not be activated. A Contact Point is a data model object that represents a channel or method of communication with an individual, such as email, phone, or social media. For Marketing Cloud activations, Data Cloud requires that the individual has a related Contact Point of type Email, which contains a valid email address. If the individual does not have such a Contact Point, or if the Contact Point is missing or invalid, the individual will not be activated and will not receive the email communication. Therefore, the activated count may be lower than the segment count, depending on how many individuals in the segment have a valid email Contact Point. Reference: Salesforce Data Cloud Consultant Exam Guide, Contact Point, Marketing Cloud Activation