B is correct because reviewing Best Practices process flow is one of the steps that are part of the fit-to-standard process. The Best Practices process flow is a diagram that shows the standard SAP functionality and configuration for a scope item. The project team reviews the Best Practices process flow with the customer to demonstrate how the solution supports their business processes, and to identify any gaps or extensions that need to be addressed. D is correct because enabling customers on standard business processes is one of the steps that are part of the fit-to-standard process. The project team enables customers on standard business processes by providing them with access to a starter system, where they can explore and test the predefined configuration and sample data for each scope item. The project team also provides customers with training materials and guidance on how to use the solution. Verified :