顧客払い戻しケース タイプでは、払い戻し額がアイテムの価格の 2 倍を超える場合に監査人が電子メール通知を受信する必要があります。この要件を構成するには、どの参加者ロールを選択しますか?
正解:B
For the requirement where an auditor needs to receive an email notification if the refund is greater than twice the price of the item, it's important to select a participant role that accurately reflects the auditor's involvement in the case.
* B. Interested individual: This role is designed to represent parties who need to be informed about certain events or milestones within a case but are not directly responsible for actioning the case. In this scenario, the auditor's role is to be notified under specific conditions for oversight purposes, making
"Interested individual" the appropriate choice. This setup allows the application to send targeted notifications to the auditor without assigning them case responsibilities that are not part of their role.
The other options, such as Customer (Option A), Owner (Option C), and Work queue (Option D), do not accurately represent the auditor's role in relation to the specific notification requirement.