Explanation
https://www.oracle.com/assets/paas-iaas-pub-cld-srvs-pillar-4021422.pdf Enterprises demand more than just availability from their cloud infrastructure. Mission-critical workloads also require consistent performance, and the abilityto manage, monitor, and modify resources running in the cloud at any time. Only Oracle offers end-to-end SLAs covering performance, availability, manageability of services.