
Explanation:

Box 1: Reports
View the Adoption Score of the company.
How to enable Adoption Score
To enable Adoption Score:
* Sign in to the Microsoft 365 admin center as a Global Administrator and go to Reports > Adoption Score
* Select enable Adoption Score. It can take up to 24 hours for insights to become available.
Box 2: Support
Create a new service request to Microsoft.
Sign in to Microsoft 365 with your Microsoft 365 admin account, and select Support > New service request. If you're in the admin center, select Support > New service request.
Reference:
https://learn.microsoft.com/en-us/microsoft-365/admin/adoption/adoption-score
https://support.microsoft.com/en-us/topic/contact-microsoft-office-support-fd6bb40e-75b7-6f43-d6f9-c13d10850