正解:C
Explanation
Change management is the process of planning, implementing, and monitoring changes to information systems in a controlled and coordinated manner. Change management proactively minimizes the likelihood of disruption, unauthorized alterations, and errors by ensuring that changes are aligned with the organization's objectives, policies, and procedures. Change management also involves identifying and mitigating the risks associated with changes, as well as communicating and documenting the changes to all relevant stakeholders12.
References = 1: CISM Review Manual (Digital Version), page 271 2: CISM Review Manual (Print Version), page 271