Explanation
Automating the operations management process in a data center environment can help mitigate operational management risks. Automation can reduce the likelihood of human error, which can lead to outages or other disruptions. By automating routine tasks, such as patch management, configuration updates, and resource allocation, IT staff can focus on higher-value activities that drive innovation and improve the user experience.
Additionally, automation can improve operational efficiency, reduce costs, and ensure operational agility, but it does not eliminate operational costs. Reference: Section 2.6.2 Automation of IT Operations, page 127.