Explanation Lessons learned is a process that would most likely help an organization that has conducted an incident response exercise to improve performance and identify challenges. Lessons learned is a process that involves reviewing and evaluating the incident response exercise to identify what went well, what went wrong, and what can be improved. Lessons learned can help an organization enhance its incident response capabilities, address any gaps or weaknesses, and update its incident response plan accordingly. References: https://www.comptia.org/certifications/security#examdetails https://www.comptia.org/content/guides/comptia-security-sy0-601-exam-objectives https://www.sans.org/reading-room/whitepapers/incident/incident-handlers-handbook-33901